Are Facebook and Instagram nonetheless down? Meta boss apologises for ‘technical challenge’ which hit 1000’s of customers

Instagram, Facebook, Messenger and Threads suffered widespread issues on Tuesday afternoon, with customers locked out of their accounts and pages failing to load correctly. 

Facebook outages reported on Down Detector shot up simply earlier than 3pm, with greater than 300,000 issues logged.

More than 25,000 Instagram outages had been additionally reported by way of the web site, which collates standing stories from a number of sources, together with customers.

Problems on Facebook left some customers unable to login, whereas others had been logged out and unable to reset their passwords or entry their accounts.

Meanwhile, Instagram customers struggled to load timelines, tales and feedback.

The social media platforms had been again up and working by 6pm, in accordance with their mother or father firm, Meta.

WhatsApp, which can be owned by Meta, seemed to be unaffected by the issues.

Sky News understands a few of Meta’s inner methods had been additionally affected by the outage. The firm has been contacted for remark.

Andy Stone, communications director at Meta, posted on X when the issues had been first reported: “We’re aware people are having trouble accessing our services. We are working on this now.”

He later added: “Earlier today, a technical issue caused people to have difficulty accessing some of our services.

“We resolved the difficulty as rapidly as doable for everybody who was impacted, and we apologise for any inconvenience.”

London-based web monitoring agency Netblocks stated on X that the 4 Meta platforms skilled the login points in “multiple countries”.

But the agency, which advocates for web freedom, stated there was no signal of “country-level internet disruptions or filtering,” that are usually imposed by governments.