Thursday, October 24

Ofcom paves means for Royal Mail to axe Saturday put up

Ofcom will subsequent week define choices for reforming Royal Mail’s service obligations that might pave the way in which for the abolition of Saturday postal deliveries amid warnings from the corporate’s boss that it could require a authorities subsidy to outlive.

Sky News has learnt the regulator will on Wednesday publish a session paper on the way forward for the Universal Service Obligation (USO), which trade sources consider is more likely to embrace reforms similar to modifying first and second-class supply targets; following European markets similar to Germany and Italy in transferring to alternate-day deliveries; offering a state subsidy to help the USO; and permitting Royal Mail to impose greater stamp costs.

Amending the present six-day USO – which obliges Royal Mail to ship to each UK tackle six days per week for the worth of a stamp – to a five-day construction that may then result in the long-standing system of Saturday deliveries being scrapped can also be understood to be among the many choices that shall be offered within the Ofcom paper.

However, axeing the USO altogether, as Denmark has accomplished just lately, is unlikely to be a sensible choice that may achieve help from ministers.

Royal Mail has pleaded for pressing modifications to its regulatory framework, arguing a system constructed for 20 billion letter deliveries a yr is now managing solely seven billion, with the quantity set to say no to as few as 4 billion inside 5 years, based mostly on present tendencies.

This weekend, trade sources identified that the Ofcom doc wouldn’t comprise conclusions or agency suggestions, however would as an alternative set out concepts for preserving the common postal service in a sustainable kind.

A 90-day name for enter is predicted to observe, with formal proposals anticipated to be set out later this yr.

The regulator stated final September that it meant to publish a paper centered on reforming the USO, saying it had been unchanged since 2011.

“However, consumer demand for postal services has changed substantially, and it continues to do so,” it stated.

Scrapping Saturday deliveries and transferring to a five-day USO would require parliamentary approval.

Last yr, the federal government rejected a request from Royal Mail to maneuver to weekday-only deliveries, with estimates suggesting this is able to save the corporate a whole lot of thousands and thousands of kilos a yr.

“We currently have no plans to change the minimum requirements of the universal postal service as set out in the Postal Services Act 2011… including six-day letter deliveries,” Kevin Hollinrake, the enterprise minister, stated final June.

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Since its privatisation by the coalition authorities in 2013, the corporate has endured a sequence of business disputes and parted firm with a succession of controversial chief executives.

Its latest supply efficiency has been lambasted by MPs, and in November it was fined £5.6m by Ofcom for failing to fulfill first and second-class supply targets in the course of the 2022-23 monetary yr.

Under the present USO, Royal Mail is predicted to ship 93% of first-class mail inside one working day of assortment, and 98.5% of second-class mail inside three working days of assortment.

Ofcom stated in November that the corporate had “breached its obligations by failing to meet its targets by a significant and unexplained margin”.

“This caused considerable harm to customers, and Royal Mail took insufficient steps to try and prevent this failure,” the watchdog added.

In a letter to MPs this week, Martin Seidenberg, chief government of Royal Mail’s father or mother firm, International Distributions Services (IDS), wrote: “Delivering the current Universal Service requirements – in a financially sustainable way – is increasingly difficult, if not impossible, to achieve as the mix and number of parcels and letters changes.

“The bar set by the rules is unrealistic given the market realities.”

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He stated there have been a number of methods to handle the problem dealing with Royal Mail, “including significantly increasing prices, seeking a government subsidy, and/or reforming the Universal Service so that it is more reflective of the customer needs and market realities of today, not the needs of the past”.

“Whilst we welcome the forthcoming Ofcom review of the Universal Service, the inertia we have experienced means that we are now facing a far more serious situation than we would have been if action had been taken sooner,” Mr Seidenberg wrote.

“Every day that Ofcom and the government further delay reform just creates more risk for the long-term sustainability of the Universal Service, and indeed Royal Mail itself. We must maximise every pound spent to transform our business for the future and deliver more for our customers – not continue to sustain a service standard that was designed in a pre-internet era and no longer reflects customer needs.”

On Thursday, the corporate reported that it had had its finest Christmas buying and selling interval for 4 years, with a ten% rise in revenues in the course of the ultimate quarter of the yr.

Ofcom and IDS each declined to touch upon Saturday.

Content Source: information.sky.com