Wizz Air was the worst main airline for flight delays from the UK final yr, in accordance with an investigation.

The figures, from the Civil Aviation Authority and reported by the PA information company, discovered that the Hungarian service's UK departures had been a mean of 46 minutes and 6 seconds not on time final yr.

This delay was greater than 3 times longer than the earlier yr, when it was additionally ranked the worst for punctuality.

Tui was the second worst, with a mean delay of 40 minutes and 18 seconds, adopted by Qatar Airways (31 minutes and 48 seconds), Turkish Airlines (29 minutes and 30 seconds) and Pegasus Airlines (27 minutes and 18 seconds).

The most punctual was Norwegian Air Shuttle, with a mean delay of simply 13 minutes and 42 seconds.

Across all departures from UK airports by airways with greater than 2,500 flights, the common delay was 23 minutes.

Rory Boland, editor of journal Which? Travel, stated: "These figures are worrying, however will probably be no shock to passengers who've needed to endure shoddy therapy from airways for years.

"With a regulator still lacking the appropriate powers to punish airlines who break the law, including withholding refunds, it is difficult to escape the conclusion that some carriers are simply getting away with leaving passengers high and dry.

"To higher defend passengers, the federal government should give the CAA efficient powers to clamp down on poor airline behaviour, which incorporates the flexibility at hand out hefty fines once they frequently flout the legislation."

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CAA shopper director Paul Smith stated: "The CAA has regularly asked for stronger consumer enforcement powers, including the ability to impose fines on airlines.

"When issues do go flawed, we count on airways to proactively present passengers with details about their rights when flights are disrupted, in addition to supply well timed help and help.

"We've already raised concerns about Wizz Air and are working closely with the airline to improve outcomes for consumers."

The CAA stated in December that the service was delaying refunds and its passengers had been extra more likely to escalate their complaints.

A spokesman for commerce physique Airlines UK stated: "The whole industry knows how important punctuality is for customers.

"Last yr was not consultant as a result of late unwinding of COVID restrictions which required a really steep ramp up.

"Since then, the sector has invested huge resources into increased resilience for this summer and we can't wait to welcome people back for their well-earned breaks."

Wizz Air has not commented.

Content Source: information.sky.com